Our Cancellation/Refund Policy

 

General Policy.  All customers have 2 business days in which to cancel without penalty.

 

After 2 business days:

 

               Magazine Ad-refund request will be considered on a case by case basis and must be

                       submitted in writing:

 

               Limited Package:

                    Magazine Hard Ad-refund request will be considered on a case by case basis:

                     -If the ad has already been set up but not submitted to the printer, a refund

                       of 50% will be granted.

                     -If the ad has already been set up and submitted to the printer, a refund will

                       not be granted.

 

                    Internet portion of the package-$45 of the $99 cost of the Internet set up is

                     non-refundable at any time.  The remaining $54 will be refunded prorata based on

                     each month of Internet advertising not used.

 

               Deluxe Package:

                    Magazine Hard Ad-refund request will be considered on a case by case basis:

                    -If the ad has already been set up but not submitted to the printer, a refund

                     of 50% will be granted.

                    -If the ad has already been set up and submitted to the printer, a refund will

                      not be granted.

                    -If the first ad has been  published and the customer wishes to cancel the

                     second ad, a refund of 25% will be issued if the cancellation request is

                     received in writing no later than last day of the fifth month following the

                     placement of the original ad. 

 

                    Internet portion of the package-The first $45 of the $99 cost of the Internet set up

                     is non-refundable at any time.  The remaining $54 will be refunded prorata based

                     on each month of Internet advertising not used.

 

               Special Package

                    Internet Advertising-The first $45 of the $199 cost of the Special package is the

                     cost of the Internet set up and is non-refundable at any time.  The remaining $154

                     will be refunded prorata based on each month of Internet advertising not used.

 

               Rental Package

                    Magazine Hard Ad-refund request will be considered on a case by case basis:

                    -If the ad has already been set up but not submitted to the printer, a refund

                     of 50% will be granted.

                    -If the ad has already been set up and submitted to the printer, a refund will

                     not be granted.

 

        Internet portion of the package-The $49 of the Internet set up is non-refundable

         at any time. 

           

               Renewal Internet Ad

                     The first $45 of the $69 cost of the Internet set up is non-refundable at any time.  The

                      remaining $24 will be refunded prorata based on each month of Internet advertising

                      not used.

 

               Personalize Internet Ad

         The $59 is non-refundable at any time. 

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